FREQUENTLY ASKED QUESTIONS
Check-out the answers to some of the common questions asked prior to your stay with us. If we missed something, do let us know through the contacts page.
In order to get the best available rate for the period of your intended stay, please visit our website at www.thewolo.com. Changing/Confirming a Reservation
You can change your guest information, travel dates, room preferences and billing information for existing reservations. Please direct your enquiries regarding your reservation to firstname.lastname@example.org or email@example.com.
It is possible to cancel the reservation 3 days prior to arrival date. However, if a reservation was made under a special promotion online, a cancellation or modification is not possible as it is a non-refundable reservation. Any clarifications or assistance, please do not hesitate to contact the hotel directly at +603 2719 1333
We’re happy to offer you early check-in or late check-out when available. Just send your request to firstname.lastname@example.org or email@example.com
We apologize for the inconvenience as we do not have any extra bed services due to the bed settings in the room.
The WOLO Bukit Bintang does not have parking facilities. Guests may park at Fahrenheit 88’s carpark which is open 24 hours and the rates are as follows:MON-FRI7:00AM to 4:59PMRM4 for the first 2 hoursRM2 every subsequent hour5:00PM to 6:59AM RM6 per entry per daySAT, SUN & PUBLIC HOLIDAY RM6 first 3 hours RM1 every subsequent hourRates are subject to change and guests are advised to call Fahrenheit 88 at +603 2148 5488 for the latest parking rates.
It depends on the length of stay. A deposit of RM350 per day is collected upon arrival. This is refundable upon departure, less any incidental expenses.
The hotel does not have a swimming pool.
WOLO Bukit Bintang is a strictly non-smoking hotel. However, guest may proceed to smoke outside the hotel entrance.
We are approximately located right in the corner of Jalan Sultan Ismail & Jalan Bukit Bintang. If you are using Jalan Bukit Bintang, once you’ve reached Lot10 shopping mall on your left, keep to your right lane and you may see WOLO Bukit Bintang on your right, located opposite Lot10 shopping mall.