REFUND POLICY

Booking Conditions

What if I need to amend or cancel my booking?

Your confirmation email includes links to our Self Service page where you can amend or cancel your booking.

Cancellation Policy

Not sure about your travel plans? No problem! Cancellation on this room is absolutely free 14 days before arrival date.

Any cancellation received within 14 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first night charge (Hotel policy).

Your room

Our room can add extra beds.

Children under 2 stay for free in existing bedding. Note, cot charges may apply. Extra beds are not available for this room.

Credit card refunds

All refunds required in the event of cancellations, amendments or early check-out will be credited to your card within 10 business days, where applicable.